| Educational Qualification | Bachelor’s engineering degree, MCA, Master’s degree in Computer or Electronics from a reputed institute |
| Experience: |
- At least 4 years of system administration
- Backup and Recovery management
- Security Management
- Problem and Change Management process knowledge
- Performance and Capacity Management
- Perform vendor management
- System Availability 7X24
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| Role Objective: Accountabilities: |
- Creating and managing projects plans for OS upgrades, system configuration changes, and any major changes to the environment.
- Ensuring SLAs and SLMs are met or exceeded; Adhering to the Change Management and Problem Management processes
- Performing problem management and meet system recovery requirements as defined by problem severity
- Ensure security patches are applied as as required by security guidelines
- Performing vendor management, such as reporting hardware failure and working to replace/repair equipment, and coordinating access for the vendor
- Troubleshooting issues, suggesting and implementing enhancements.
- Hardening of servers and handling new projects from an infrastructure perspective.
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| Skills: |
- Relevant certifications will be an added advantage
- Understanding of batch operations and 24 x 7 shift duty
- Able to work independently.
- Good communication skills.
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| Attitude: |
- Employee-centric
- Fast paced and prompt
- Achievement oriented
- Energetic and Enthusiastic
- self-motivated
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